We are an organization run largely on donations. Every penny of your registration fees goes towards paying for the actual event, and payments are used immediately to fund the ongoing costs of event planning. As such, we cannot offer refunds to any event registrants. We understand that stuff happens, so we offer a generous (no fee) transfer policy for all tickets all the way up to the day of the event. Abandoned package payments will be converted to a tax-deductible donation to People Helping People Ministries and the associated conference ticket will be released back into the available ticket pool.